SHIPPING & DELIVERY
WE CURRENTLY SHIP WITHIN THE EU AND TO SWITZERLAND. AVAILABLE DESTINATIONS ARE SHOWN AT CHECKOUT. SHIPPING IS INCLUDED IN THE PRICE.
PROCESSING TIME: EACH CASE IS MADE TO ORDER. PRODUCTION TAKES APPROX. 2 TO 3 WEEKS BEFORE DISPATCH.
DELIVERY TIME: AFTER DISPATCH, DELIVERY WITHIN THE EU AND TO SWITZERLAND TAKES APPROX. 3 TO 7 BUSINESS DAYS.
CARRIER: WE GENERALLY SHIP WITH DHL. YOU WILL RECEIVE A DISPATCH CONFIRMATION EMAIL WITH TRACKING INFORMATION ONCE YOUR ORDER HAS BEEN SHIPPED.
CUSTOMS AND DUTIES: ORDERS WITHIN THE EU ARE NOT SUBJECT TO ADDITIONAL CUSTOMS DUTIES. FOR ORDERS TO SWITZERLAND, ANY IMPORT DUTIES AND TAXES ARE COVERED BY US (DELIVERED DUTY PAID); YOU PAY NOTHING ON DELIVERY.
IF A SHIPMENT IS DELAYED OR APPEARS LOST, PLEASE CONTACT SUPPORT@FRINDT.CH AND WE WILL HELP YOU INVESTIGATE WITH THE CARRIER.