GENERAL TERMS AND CONDITIONS

THE CONTRACT LANGUAGE IS ENGLISH. WE DO NOT STORE THE CONTRACT TEXT IN A WAY THAT REMAINS ACCESSIBLE TO YOU AFTER YOUR ORDER. THESE TERMS CAN BE VIEWED ON THIS WEBSITE AT ANY TIME.

  1. SCOPE
    THESE TERMS AND CONDITIONS APPLY TO ALL ORDERS PLACED THROUGH OUR ONLINE SHOP. OUR ONLINE SHOP IS DIRECTED EXCLUSIVELY AT CONSUMERS.
    A CONSUMER IS ANY NATURAL PERSON WHO ENTERS INTO A LEGAL TRANSACTION FOR PURPOSES THAT ARE PREDOMINANTLY OUTSIDE THEIR TRADE, BUSINESS OR PROFESSION. AN ENTREPRENEUR IS A NATURAL OR LEGAL PERSON OR A PARTNERSHIP WITH LEGAL CAPACITY WHO, WHEN ENTERING INTO A LEGAL TRANSACTION, ACTS IN THE EXERCISE OF THEIR TRADE, BUSINESS OR PROFESSION.
  2. CONTRACTING PARTY, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
    THE PURCHASE CONTRACT IS CONCLUDED WITH THE SOLE PROPRIETORSHIP PETRA FUSS (HEREINAFTER FRINDT), HERRNGASSE 1, 96450 COBURG, GERMANY.
    BY PRESENTING THE PRODUCTS IN THE ONLINE SHOP, WE MAKE A BINDING OFFER TO CONCLUDE A CONTRACT FOR THESE PRODUCTS. YOU MAY FIRST PLACE OUR PRODUCTS IN THE SHOPPING CART WITHOUT OBLIGATION AND CORRECT YOUR ENTRIES AT ANY TIME BEFORE SUBMITTING YOUR BINDING ORDER, USING THE CORRECTION TOOLS PROVIDED AND EXPLAINED IN THE ORDERING PROCESS. THE CONTRACT IS CONCLUDED WHEN YOU ACCEPT THE OFFER FOR THE PRODUCTS IN THE SHOPPING CART BY CLICKING THE ORDER BUTTON. IMMEDIATELY AFTER SUBMITTING THE ORDER, YOU WILL RECEIVE A CONFIRMATION BY EMAIL.
  3. INDIVIDUALLY MANUFACTURED GOODS
    OUR CASES ARE HANDCRAFTED AND MADE TO ORDER; PRODUCTION BEGINS AFTER WE RECEIVE YOUR ORDER. THE RIGHT OF WITHDRAWAL APPLIES TO OUR STANDARD PRODUCTS (MULTI LENS CASE AND MULTI LENS CASE (LARGE)), EVEN THOUGH THEY ARE MADE TO ORDER. THE RIGHT OF WITHDRAWAL IS EXCLUDED ONLY FOR GOODS MADE TO YOUR INDIVIDUAL SPECIFICATIONS OR CLEARLY PERSONALISED — IN PARTICULAR CUSTOM-SIZED CASES (CUSTOM LENS CASE) AND ENGRAVED PRODUCTS. DETAILS ARE SET OUT IN OUR WITHDRAWAL POLICY.
  4. PRICES
    AS A SMALL BUSINESS WITHIN THE MEANING OF SECTION 19 OF THE GERMAN VAT ACT (USTG), WE DO NOT CHARGE VALUE ADDED TAX AND THEREFORE DO NOT SHOW IT IN OUR PRICES. THE PRICES STATED ARE FINAL PRICES.
  5. CONTRACT LANGUAGE, STORAGE OF CONTRACT TEXT
    THE CONTRACT LANGUAGE IS ENGLISH. THESE TERMS ARE AVAILABLE ON THIS WEBSITE AT ANY TIME; PLEASE SAVE OR PRINT THEM BEFORE PLACING YOUR ORDER, AS THE CONTRACT TEXT IS NOT STORED IN A WAY THAT REMAINS ACCESSIBLE TO YOU AFTERWARDS.
  6. DELIVERY TERMS
    6.1 SHIPPING COSTS
    DELIVERY IS FREE OF SHIPPING CHARGES.
    6.2 DELIVERY AREA
    WE DELIVER TO GERMANY, TO THE COUNTRIES OF THE EUROPEAN UNION AND TO SWITZERLAND. WE DO NOT DELIVER TO COUNTRIES OUTSIDE THIS AREA.
    6.3 DELIVERY OPTIONS
    WE SHIP THE PRODUCTS TO THE DELIVERY ADDRESS PROVIDED DURING THE ORDERING PROCESS. DELIVERY TO PACKING STATIONS IS POSSIBLE. COLLECTION OF THE GOODS IN PERSON IS NOT POSSIBLE.
  7. PAYMENT
    THE FOLLOWING PAYMENT METHODS ARE GENERALLY AVAILABLE IN OUR SHOP.
    CREDIT CARD: YOU PROVIDE YOUR CREDIT CARD DETAILS DURING THE ORDERING PROCESS. YOUR CARD IS CHARGED IMMEDIATELY AFTER SUBMITTING THE ORDER.
    PAYPAL: TO PAY THE INVOICE AMOUNT VIA THE PAYMENT SERVICE PROVIDER PAYPAL (EUROPE) S.À R.L. ET CIE, S.C.A, 22-24 BOULEVARD ROYAL, L-2449 LUXEMBOURG, YOU MUST BE REGISTERED WITH PAYPAL, AUTHENTICATE YOURSELF WITH YOUR ACCESS DATA AND CONFIRM THE PAYMENT INSTRUCTION. THE PAYMENT TRANSACTION IS CARRIED OUT BY PAYPAL IMMEDIATELY AFTER SUBMITTING THE ORDER. FURTHER INFORMATION IS PROVIDED DURING THE ORDERING PROCESS.
    KLARNA: IN COOPERATION WITH KLARNA BANK AB (PUBL), SVEAVÄGEN 46, 11134 STOCKHOLM, SWEDEN, WE OFFER VARIOUS PAYMENT OPTIONS. PAYMENT IS MADE TO KLARNA IN EACH CASE. THE AVAILABLE OPTIONS AND THEIR CONDITIONS ARE SHOWN TO YOU DURING THE ORDERING PROCESS AND MAY DEPEND ON A CHECK BY KLARNA.
    APPLE PAY: IF YOU SELECT APPLE PAY, YOU PAY VIA THE PAYMENT SERVICE STORED IN APPLE PAY. YOUR ACCOUNT IS CHARGED UPON COMPLETION OF THE ORDER. THE TERMS OF USE OF APPLE APPLY ADDITIONALLY.
    GOOGLE PAY: IF YOU SELECT GOOGLE PAY, YOU PAY VIA THE PAYMENT SERVICE STORED IN GOOGLE PAY. YOUR ACCOUNT IS CHARGED UPON COMPLETION OF THE ORDER. THE TERMS OF USE OF GOOGLE APPLY ADDITIONALLY.
  8. RETENTION OF TITLE
    THE GOODS REMAIN OUR PROPERTY UNTIL FULL PAYMENT HAS BEEN MADE.
  9. WARRANTY
    THE STATUTORY RIGHTS ON LIABILITY FOR DEFECTS APPLY. INFORMATION ON ANY ADDITIONAL GUARANTEES THAT MAY APPLY AND THEIR PRECISE CONDITIONS CAN BE FOUND WITH THE RESPECTIVE PRODUCT AND ON DEDICATED INFORMATION PAGES IN THE ONLINE SHOP. 

     

    THE STATUTORY RIGHTS ON LIABILITY FOR DEFECTS APPLY. INFORMATION ON ANY ADDITIONAL GUARANTEES THAT MAY APPLY AND THEIR PRECISE CONDITIONS CAN BE FOUND WITH THE RESPECTIVE PRODUCT AND ON DEDICATED INFORMATION PAGES IN THE ONLINE SHOP.

    IN ADDITION TO YOUR STATUTORY RIGHTS, WE OFFER A VOLUNTARY SERVICE COMMITMENT ("WE MAKE IT RIGHT"): IF A CASE ARRIVES WITH A MISTAKE ON OUR PART, SUCH AS INCORRECT ENGRAVING OR POOR LENS FIT, YOU MAY CONTACT US WITHIN 30 DAYS OF DELIVERY AND WE WILL PROVIDE A FREE CORRECTION OR REPLACEMENT. THIS IS A VOLUNTARY COMMITMENT, NOT A GUARANTEE WITHIN THE MEANING OF SECTION 443 OF THE GERMAN CIVIL CODE, AND DOES NOT AFFECT YOUR STATUTORY RIGHTS.

  10. COLOUR AND MATERIAL NOTICE
    OUR CASES ARE HANDCRAFTED. SLIGHT VARIATIONS IN COLOUR, SURFACE AND GRAIN, IN PARTICULAR WITH THE NATURAL MATERIAL CORK, ARE DUE TO THE MANUFACTURING PROCESS AND DO NOT CONSTITUTE A DEFECT. IMAGES MAY DIFFER SLIGHTLY FROM THE PRODUCT DEPENDING ON THE SCREEN.
  11. INTENDED PURPOSE
    THE FRINDT MULTI LENS CASE IS A STORAGE AND TRANSPORT CASE FOR OPHTHALMIC HAND LENSES. IT PROVIDES NO SHOCK, DROP OR IMPACT PROTECTION AND GIVES NO ASSURANCE REGARDING THE PROTECTION OF THE LENSES PLACED INSIDE. STORAGE AND TRANSPORT OF THE LENSES ARE AT THE USER'S OWN RISK. OUR STATUTORY LIABILITY UNDER THE "LIABILITY" AND "WARRANTY" SECTIONS BELOW — IN PARTICULAR FOR INJURY TO LIFE, BODY OR HEALTH AND UNDER THE GERMAN PRODUCT LIABILITY ACT — REMAINS UNAFFECTED.
  12. LIABILITY
    FOR DAMAGE CAUSED BY US, OUR LEGAL REPRESENTATIVES OR VICARIOUS AGENTS, WE ARE LIABLE WITHOUT LIMITATION IN CASES OF INJURY TO LIFE, BODY OR HEALTH, IN CASES OF INTENT OR GROSS NEGLIGENCE, IN THE CASE OF GUARANTEES, AND TO THE EXTENT THAT THE GERMAN PRODUCT LIABILITY ACT (PRODUKTHAFTUNGSGESETZ) APPLIES. IN THE CASE OF SLIGHTLY NEGLIGENT BREACH OF ESSENTIAL CONTRACTUAL OBLIGATIONS WHOSE FULFILMENT MAKES THE PROPER PERFORMANCE OF THE CONTRACT POSSIBLE IN THE FIRST PLACE AND ON WHOSE OBSERVANCE THE CONTRACTING PARTY MAY REGULARLY RELY, LIABILITY IS LIMITED TO THE FORESEEABLE DAMAGE TYPICAL FOR THE CONTRACT. OTHERWISE LIABILITY IS EXCLUDED.
  13. DISPUTE RESOLUTION
    WE ARE NEITHER OBLIGED NOR WILLING TO PARTICIPATE IN A DISPUTE RESOLUTION PROCEDURE BEFORE A CONSUMER ARBITRATION BOARD.